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Google Addresses Pixel 6a Battery Problem with Compensation and Upgrade Options
Google has officially announced a compensation program for Pixel 6a owners affected by a significant battery issue. Recent months have seen a surge of reports about reduced battery performance and potential battery degradation in the Pixel 6a, one of Google's popular affordable smartphones. In response, the tech giant is set to roll out a mandatory update next week to address the problem, but the solution will involve limiting the battery capacity and charging rate in impacted devices. This software fix echoes a similar move made previously for the Pixel 4a, and may leave users unable to enjoy a full day’s use on a single charge.
Compensation and Solutions: What Pixel 6a Users Can Expect
1. Battery Replacement
The primary remedy—likely to attract most users—is a battery replacement. By opting for this, Pixel 6a owners can restore their device's performance and extend its usability through its remaining support window, which currently runs until July 2027. This solution is ideal for those who prefer to keep their trusted device rather than upgrade or switch phones.
2. Cash or Store Credit for an Upgrade
For users interested in upgrading to a newer smartphone, Google is offering two financial compensation options:
- $100 cash payout via Payoneer for instant flexibility.
- $150 Google Store credit valid toward the purchase of any new Pixel phone. However, this store credit cannot be stacked with other offers or promotions.
It's important to note that some users have received $125 coupons toward the new Pixel 9a, but those cannot be combined with the $150 store credit.
How to Claim Your Compensation
Pixel 6a owners can access all three options by filling out an official claim form on Google’s support website. Applicants will need to provide their device’s IMEI number to verify eligibility. While proof of purchase is not required, Google will verify the Google account associated with the affected device. If multiple users or replacements exist within a family, additional information may be requested by Google to confirm eligibility.

Pixel 6a in Comparison: Features, Market Impact, and Alternatives
The Pixel 6a remains a standout in the mid-range smartphone category, with AI-powered features, Google Tensor processing, and frequent Android updates. However, battery health is critical for device longevity. This compensation scheme not only addresses the immediate battery concerns but also underscores Google’s commitment to customer service and product reliability. Those considering an upgrade gain direct access to Google's current flagship devices, including the Pixel 7, Pixel 8, and Pixel 9a, each offering performance and efficiency improvements over the 6a.
Market Relevance and User Considerations
For tech enthusiasts and loyal Android users, Google’s transparent handling of the Pixel 6a battery situation builds trust and sets a commendable example for smartphone after-sales service. Whether users opt for a repair, cash reimbursement, or an upgrade credit, the program enables uninterrupted access to Google’s acclaimed mobile technology ecosystem.
Source: 9to5google

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