3 Minutes
What happened: federal probe into Ford Flex body trim
Multiple owners of 2019 Ford Flex models in the United States have reported that the plastic trim on the B‑pillar can come loose and fall off while driving, in some cases at highway speeds. Those consumer complaints prompted the National Highway Traffic Safety Administration (NHTSA) to open a preliminary investigation through its Office of Defects Investigation (ODI) to determine the scope and safety risk of the issue.
Documented incidents and safety concerns
The ODI summary includes at least one allegation that a detached B‑pillar trim piece struck a following vehicle, illustrating the potential for secondary collisions or debris-related damage. While similar trim complaints exist for 2016–2018 Flex models, the current probe targets 2019 Flex vehicles because the complaint rate for that model year is significantly higher. The agency estimates roughly 35,950 affected 2019 Flex units in the U.S. will be part of the evaluation.
How the NHTSA will proceed
As part of the preliminary evaluation, investigators will analyze failure patterns and compare 2016–2018 Flex examples to 2019 models to identify design, manufacturing, or assembly differences that might explain the variance in complaint rates. If a defect is confirmed, the NHTSA can request a recall or corrective action from Ford to address the loose B‑pillar trim.
Related recalls and broader context
Ford recently issued a recall affecting nearly 400,000 2016–2017 Explorers for a comparable problem in which driver and front passenger B‑pillar door trim could detach while the vehicle was in motion. That recall underscores the severity of loose exterior trim as an automotive safety concern and provides precedent for regulatory action if the Flex investigation substantiates a systemic defect.
Vehicle specifications, design and performance (overview)
The Ford Flex is a distinctive, boxy three‑row crossover/wagon known for generous interior space, flexible seating arrangements, and a long roofline. Typical 2019 Flex configurations include V6 engine options (naturally aspirated and a turbocharged EcoBoost variant on higher trims), available all‑wheel drive, and an automatic transmission. The Flex emphasizes passenger comfort, cargo versatility, and highway stability rather than outright sport performance.
Design and market positioning
Positioned between larger SUVs and conventional minivans, the Flex appeals to buyers seeking unique styling, practical interior packaging, and family‑friendly features. In comparison to mainstream midsize SUVs, the Flex trades off aggressive off‑road capability for a more carlike ride and conventionally sporty engine choices on higher trims.
What owners should do
Owners of 2019 Ford Flex models should inspect B‑pillar trim for looseness, secure any loose pieces, and report incidents to NHTSA.gov and to Ford. Keep records and photographs of any detachments, stay alert for official communications from Ford, and monitor the NHTSA investigation for potential recall announcements.
Comments