Sony Confirms Xperia 1 VII Sales Resume in Europe After Replacement Program

Sony Confirms Xperia 1 VII Sales Resume in Europe After Replacement Program

2025-08-23
0 Comments Julia Bennett

3 Minutes

Sony confirms Xperia 1 VII returns to European markets

Sony has announced that the Xperia 1 VII will be available again in eligible European markets starting August 25, following a temporary sales pause and a targeted replacement program. The stoppage was initiated after a small number of units experienced random reboots, unexpected shutdowns and failure to power on.

Investigation and corrective action

After a swift internal investigation, Sony identified a faulty circuit board as the root cause in affected devices. The company launched a free replacement program for impacted users, updated its manufacturing process to stop the issue in future production runs, and proactively reached out to customers who bought devices directly from Sony’s official channels.

Key features of the Xperia 1 VII

Performance and camera

The Xperia 1 VII remains Sony’s flagship proposition, focused on pro-grade camera capabilities, high-performance processing and 5G connectivity. It targets mobile photographers and content creators with advanced imaging tools and a focus on color accuracy and manual controls.

Battery, display and design

With an OLED display optimized for media consumption and battery performance tuned for sustained use, the Xperia 1 VII blends premium hardware with Sony’s imaging and audio expertise.

How it compares to other flagships

Against rivals from Samsung and Apple, the Xperia 1 VII emphasizes camera customization and a more neutral color profile for creators, rather than mass-market camera processing or aggressive image sharpening. Its feature set makes it a strong choice for professionals who prefer native manual controls and accurate output.

Advantages, use cases and market relevance

The main advantages are dependable pro-level imaging, robust multimedia capabilities and 5G performance. Use cases include mobile videography, on-the-go photo editing, and professional content capture. Reintroducing the Xperia 1 VII to Europe restores Sony’s competitiveness in the premium smartphone segment and reassures buyers about quality control and customer service.

Replacement program and customer support

Sony’s complimentary replacement drive and manufacturing safeguards aim to minimize user disruption and prevent recurrence. Eligible customers are encouraged to check Sony’s official support channels for instructions on diagnosing affected devices and arranging replacements.

"Hi, I’m Julia — passionate about all things tech. From emerging startups to the latest AI tools, I love exploring the digital world and sharing the highlights with you."

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